Citizens

Citizens

In research and policy circles, one often hears of citizens or even "the citizen": dear, vulnerable, oppressed human beings that must be protected and helped. In historical studies, however, e.g. of what happened in Nazi German or communist countries, one also gets a different side of the citizen: people taking advantage or manipulating a system for personals reasons; thousands of denunciations by neighbours, colleagues, friends, even family. Most of the damage is done by citizens, not the relatively few agents of the secret services. It wasn't the Gestapo or the Stasi who kept everyone under observation; it was the citizens doing it to each other; the secret police often had a hard time just processing all the anonymous and eponymous denunciations they received.

What we also often see is a distinction between two kinds of citizens: on one hand, the active, well-educated initiators of actions and protectors of their rights and privileges, and on the other, a largely inert mass of low-income, poorly educated people who must be protected but can become surprisingly powerful and effective once brought into actions. This arguably suggests that citizens can achieve a lot if bothered to do so. The problem is that one cannot be certain why citizens may spring into action and what they will try to do. That's why places like the Internet can be wonderful and terrifying at the same time.